Upgrade button/option in app


#1

I am a Prime 50 subscriber, but I realized that I’ll need more than 50 scans per month. Is there an upgrade package button in the app? If not, I’d really appreciate one!


#2

Hi, Tomaz! Thanks for the feedback! Actually, we’re currently working on a solution, which will make upgrading to a higher package easier, but until then you can contact our support team via email: hello@1tap.io and we will assist you with the upgrade to Prime Unlimited :slightly_smiling_face:


#3

I purchased the 50 package and realised straight away that if I was to put in my backlog of receipts I would easily go over the 50 limit. So I went via my Apple settings to 1tap and purchased the unlimited version. I then realised that I had accidentally purchased both. I emailed 1tap and within minutes I had a reply and the issue was sorted immediately. I am extremely impressed with both this app and the very responsive and efficient customer service. Thanks guys!!

So for any other accidental purchaser… 1tap will sort it very quickly.

Thanks again.


#4

Hey Alix. Thank you for your feedback. We’re happy that you are satisfied with our service and thank you for being such an amazing 1tapper and advocate of our product. :hugs: