1Tap Tax crashes on opening every time


#1

I have loved using 1Tap Receipts and so downloaded the free version of 1Tap Tax so I could input my income (with a view to purchasing the full version) but every time I click on it to open, it opens for about 2 seconds then shuts itself down immediately. Today is the tax deadline in the UK so it is urgent I resolve this. Please help.


#2

Hello there,

Thank you for reporting this bug. I believe I was able to help you yesterday through our Customer Support channel. Hope everything is working well now :slight_smile:

Have a great day,
David


#3

Yes, thank you so much David. Much appreciated. The app is working fine now and your suggested solution of deleting BOTH apps and reinstalling worked a treat.